Testimonials
May 12, 2008
Nora,
Thank you so much for the continued followup on the remaining items of our home addition. At this time, all outstanding items are complete and we need to close our house file with you. I would like to thank you for the excellent job that your company performed on our home addition. We enjoy it more and more every day! The work was finished neatly and all the trades were very professional and respectful of our home during construction. Freddy was always happy and friendly to deal with. We have recommended your company to several of our friends. We wish you continued success!
Thanks again.
Alison Blake
December 21, 2007
Dear Matt:
Gail and I would like to let you know how much we are enjoying our new home that Canyon Creek Homes built for us in Commanche Trail.
Our friends and family have been very impressed with the quality of workmanship and all the other finishing touches that have made our home so comfortable and livable.
Our building experience was basically pain free thanks to the wonderful staff you have working for you. Your people put in the time and effort so important to a project of this magnitude yet frequently ignored by most builders today.
Needless to say, I would recommend Canyon Creek Homes to friends and family. We
appreciate your professionalism and promptness in the follow up service after closing,
a rarity in the building industry. You have stood by your word from beginning to end.
If you wish to show our house to prospective clients so they can see the quality of your work, please feel free to call me.
Thanks again,
Rob Daniels
September, 2006
Hi Nora,
Thank you for your email message and your phone message today. I appreciate
the speed of which you have gotten all this accomplished since we last spoke
on Monday. I'm glad I took Dawn's advice and bought homes from Canyon Creek.
She said that your company is very good about quality and service. Thank you
for taking care of all my needs for both of my properties at Sharps and Geronimo.
Sincerely,
Mylinh Ha-Do
November, 2003
Dear Matt,
We want to thank you for the exceptionally professional job you did recently
on our remodel. You truly surpassed our highest expectations.
Your initial bid came in below those of several competing builders in
terms of both length of time expected and cost. We were surprised that
you expected a three to four month job when other bidders estimated six
to nine months. We were even more surprised and delighted when the job
was beautifully completed in just over two months. Our final cost was
exactly in line with your initial bid. In addition, the competing builders
asked that we move out of our house, an inconvenience that would have
been very disruptive and expensive with our four young children. You were
amazingly able to keep us in our home with virtually no disruption to
air conditioning, hot water, electricity etc. despite the scope of work
being done.
Once the work began, we were so pleased by the courteous, pleasant and
helpful attitude displayed by you, your supervisor, Colt Cook and your
office manager Nora. Our most minor questions or concerns were always
addressed immediately. Even our neighbors were complementary of the courtesy
you and your workers displayed.
All in all we couldn’t be more pleased with either the process
of the remodel or the final result. You were impressively focused on details
and never hesitated to ask your workers to redo a task if the first try
didn’t meet your extremely high standards. The result is that we
have a beautiful addition and our sanity! All who see it, complement your
work and are amazed by how well you were able to blend the new rooms with
the existing home.
You were a real pleasure to work with. Please feel free to use us as
a reference as we would recommend you without hesitation to anyone planning
a new home or a remodel.
Yours truly,
Melinda and Barry Twomey
December 12, 1998
Matt and Clarissa,
How can Jerri and I thank you enough for all that you have done to help
us complete the new home that you and your staff have built for us. We
have heard so many horror stories in the past about building homes, and
we have even experienced a bad situation with one Horseshoe Bay builder.
After interviewing almost all of the home builders in the Horseshoe Bay
area, and the new owners of those homes, we concluded that with all the
positive comments we were receiving about you and your company, we couldn't
go wrong.
Little did I know that before the end of the construction of our home,
I would experience a near fatal heart attack. With your help, my wife,
Jerri, was able to finish the house and we could not be more pleased with
the results. Jerri was able to look after me while you, Earl, and the
rest of your crew built as perfect a home as I have ever been involved
with. You and Earl were more than willing to help in work with the putting
green. I could have been a nightmare but, with your help, it all went
through without a hitch.
You have our sincerest gratitude for a job that is better than well done.
Sincerely,
Ivan and Jerri Tull
May 7, 1997
Dear Matt,
I just wanted to express my appreciation to you in writing for the marvelous
job that you and your construction crew did on the remodeling of our house.
As most people know, remodeling work can be a nightmare because contractors
don't give it the attention or priority that total home construction warrants.
I am happy to say this was not the case or experience we had with your
company. The job was done in a most professional way; on time; and according
to the directions furnished to you. We are most pleased and would recommend
you to anyone?
Harry Fenchak
June 6, 1998
Dear Matt & Clarissa,
In my thirty two-year career as an engineer, project manager and manufacturing
Plant Manager, I had an opportunity to work with many various contractors.
I've seen some very good and some very poor ones. In my business life,
I developed pretty high standards and expectations, and do not believe
in writing letters to tell someone they did what was expected. But, when
a business or a person performs in an exceptional manner and sets new
standards, they deserve to hear that their performance was noticed, appreciated,
and created a top quality home.
When Laura and I began discussions with you in November, it was because
we had seen several of your homes and felt you put the kind of quality
in your work we expected and wanted. We were convinced you were the best
quality builder we had seen in Horseshoe Bay. Before we decided to sign
a contract with you, I wanted to also have a feeling for your honesty
and integrity, and commitment to meeting schedule. As we discussed things
with you, and got a price on the home we wanted built, we came to know
you both as very genuine and honest people that we believed we could enjoy
doing business with. I reviewed the architects drawings after you did
and saw nothing in your markups that cut cost at the expense of quality,
but saw several significant and numerous smaller comments that would add
to your cost (fixed price contract) but would improve the integrity and
quality of the house. I knew then that we had chosen the right contractor.
There are many stories and tales of the trails and tribulations of having
a house built, generally about how traumatic and frustrating an experience
it can be. In fact, having built a couple of houses previously, I used
to tell people it was something everybody should do once, but nobody should
have to do twice.
Well, I have a new story to tell after having MH Builders build us a new
home. This story is about how smooth things went, and how pleasant an
experience it was. It is about how schedules can be, and are met. It's
how quality is not driven by the owner of the home, but is driven by the
builder's high personal standards and pride in workmanship. It's about
how a builder finds and corrects problems I would not have found. It is
about how you can end up not hating, but having a feeling of friendship
and admiration about your builder. This is a story with a very happy ending.
You built our "Dream Home" which we intend to live in for a long time.
You not only built it to meet our expectations, but the end result exceeds
our expectations and is something we are very proud of, as I know you
are. Your commitment and knowledge resulted in an extremely well built
first quality home, and your ideas and input allowed us to make choices
that we would not have thought of on our own, so that the home even better
meets our needs.
As a builder, you are tops in our book; as people, you are our friends
and have our respect and admiration. We wish you the very best in your
future business and family life. We hope to see you around HSB for a long
time, building other people dreams.
Sincerely,
Brent and Laura Stephens
May 5, 2003
Dear Matt,
We have now been in our new home for more than a year and are more pleased
each day with our decision to live in Horseshoe Bay and the selection
of you as our builder.
Of all the builders we interviewed, you were the one who took the time,
pre-selection, to accompany us to the “short list” of building
sites and give your comments about “quality of location and difficult
of building. Your presentation was professional and direct. Your recommendations
and assistance to get us from “design” to final plans were
excellent and resulted in plans which required almost no change during
construction.
Sincer we lived in Chicago during construction and were not able to make
frequent site visits/inspections, we appreciated the frequent and timely
phone/fax/e-mail correspondence with progress reports, photographs and
questions. We believe this process was a critical factor in completion
of our home in less than six months. We were impressed with the quality
of subcontractors used and with the “influence” your Superintendent
had on the coordination of their activities. We believe the frequent communication
and your relationship with subcontractors were key to progression from
pouring foundation in August to completion and occupancy in January.
Follow up on “punch list” items, all minor, was timely and
complete.
In summary, we are very happy with our home and would not hesitate to
select you as our builder should we ever decided to build again.
Sincerely,
David G. Pope Nelda C. Pope
June 4, 2003
Dear Matt,
I wanted to thank you for the exceptional after sale service that I received
from your staff upon our purchase of the showcase home at 213 Nevillewood
Ct. Like any new home purchase, punch items require completion and your
staff’s timely and unquestioned completion of these items helped
make our transition a pleasant one.
We constantly receive great complements on the finish-out workmanship
at 213 Nevillewood Ct. I am certain this will enchance the resell value.
I will certainly look to Canyon Creek Homes to build our next home should
that day ever come.
Sincerely,
Martin Field
February 10, 1998
Dear Matt,
We wanted to express to you our gratitude and let you know how thrilled
we are with our dream home.
The real estate agent who sold us the property asked as we were walking
into the house “Do you want to stay?” We knew we had a major
fixer upper that had among other things crooked walls, ceilings and out
of plumb corners and was hopelessly lost in the 70’s. It took a
good qualified general contractor to pull it all off. It’s never
easy doing things long distance and we had a certain amount of trepidation
coming into a new area and not knowing what we could expect. We were so
pleased to work with a company that made the project come in within our
budget range (which allowed us to do more renovations,) and you finished
on time. (both very desirable these days)
I can’t say enough good things about your superintendent Mike Goldsborough
who kept us informed step by step throughout the total turn key renovations.
Mike was able to visualize what we wanted from our 8 _ x 11” drawings,
details and lists, and bring together the right people and materials to
make it all happen. I’m sure that his attention to detail was what
kept the job running so smoothly and we feel that your people and your
subs are first rate.
You may invite any of your prospects over to our house to see how a great
major renovation turned out. Soon I will make up a photo book of “before
and after” shots for you guys to use for your file. Thank you for
all your efforts and “follow through”, it was fun.
Our best to you and Clarissa,
Branard Brochstein
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